Web mail can be accessed by visiting our home page www.cherrycapitalconnection.com

 

Please fine the link titled Email Access on the Blue link bar.

   

The left side of the new screen is blue and contain Customer web mail and web page links.

 

The right side of the new screen is white and contains links to all CCC provided email.

 

Please click the link for your choose email domain.

    Your Web Mail is available at the web address http://mail.your_domain/mail

    This web address can be added to your favorites for easy access.

 

Your username is or your full email address

Your password is your email address password.

    If you have forgotten your email address password, we can change it to your desired password.

 

At the Top of the screen on the Right side are you Main Navigation Buttons

Email - download new messages

Address Book - store email addresses

Spam Settings - reference list & update your White & Black lists

Personal Settings - update your preferences including create new email folders, add an email signature, change your time zone and more.

Logout - leave web mail

 

At the Top of the screen in the Middle are your Email Action Buttons

Email - download new messages

Compose - create an email (offers spell check*)

Reply - respond to an email sender

Reply All - respond to an email sender and all recepiants

Forward - send to another person

Delete - send to the Trash folder

Print - print an email

 

Under the Email Action Buttons Your Email Folder is Organized by Default

By Subject

 

You can reorganize your messages by clicking Sender and/or Date and/or Size

 

Under your messages, you can Select:

All - all messages on the screen

Unread - all unread messages on the screen

None - none of the messages on the screen

 

You also have a list of total messages within a folder

Messages () to () of ()

And an arrow to move to the next screen of emails.

    By default the screen will contain 50 message. This can be changed under Personal Settings.

 

On the Left side of the screen are Folders

Inbox - message sent to you

Drafts - messages you have started and saved

Sent - messages you have sent

Junk - unused feature

Spam - Spam emails

Trash - Deleted email

 

Under your folders are two options

Compact - unused feature

Empty - delete all messages in a folder

 

Email can be downloaded to a different email program, including but not limited to Outlook, Outlook Express, Mac Mail, and Thunderbird.

    Please ensure your username is your full email address.

    Please also select Outbound Authentication (use the same setting as my incoming mail server).

 

Please note that ONLY emails in the web mail Inbox will download to your desktop program.

    Messages in the Sent, Draft, Junk or SPAM folder will not download until they are moved to the Inbox.

 

Web mail is retained from a Maximum of 45 days.

 

Cherry Capital Connection offers no email guarantee.  We recommend saving messages to your machine.

 

Updated: 05/22/2008